Frequently Asked Questions (FAQs)
Answers to some of your frequently asked questions to save your precious time.
Products
What is Creative Cosmetics?
Creative Cosmetics is an online cosmetic store in Pakistan. We are the leading supplier and distributor of high-quality cosmetics. A Shop for makeup and other beauty products from top brands at our online store.
My package is lost, what should I do?
Drop us a message on Whatsapp or Email Address. So, we can track the package for your and keep you updated
Can I cancel/change my order?
What should I do if my order is damaged or missing an item?
In that case, Send us a confirmation video on our Whatsapp Number. So, We can replace it for you.
Shipping and Returns
Where does Cosmetics ship to?
The package ships to the same address you mentioned in the checkout.
How do I qualify for free shipping?
Add to cart the products worth or 2000Rs or more to qualify for free shipping
How can I edit my address?
Drop us a message on Whatsapp so we can send the product to the updated address.
Can I modify or cancel my order?
You can modify or cancel order before shipment. Which can be on the working working day or the next before 12AM