Return & Refund Policy
Updated at 2022-10-12
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will
discuss any of the issues you are going through with our product.
Via Email: orders@creativecosmetics.pk
Via Phone Number: 03119069990
• Via this Link: http://creativecosmetics.pk/contact-us/
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
defined as:
Company: when this policy mentions “Company,” “We,” “us,” or “our,” it refers to Hasnain Ayaz, https://hasnainayaz.com that is
responsible for your information under this Return & Refund Policy.
• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your
consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use
the services.
• Service: refers to the service provided by Creative Cosmetics as described in the relative terms (if available) and on this
platform.
Website: Creative Cosmetics’s site, which can be accessed via this URL:
• You: a person or entity that is registered with Creative Cosmetics to use the Services.
Return & Refund Policy
Thanks for shopping at Creative Cosmetics. We appreciate the fact that you like to buy the stuff we build. We also want to make sure
you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Creative Cosmetics. We’ll be as brief
as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Creative Cosmetics, you
agree to the terms set forth below along with Creative Cosmetics’s Privacy Policy.
If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your
item.
If you would like to return a product, the only way would be if you follow the next guidelines:
• The package needs to come back with the original receipt of the purchase.
• The product has to be in the packaging we sent in the first place.
Refunds
We at Creative Cosmetics commit ourselves to serving our customers with the best products. Every single product that you choose is
thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory
and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have
to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded
once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same
time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Creative Cosmetics is
not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to
issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your
money.
Shipping
Creative Cosmetics is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had
free shipping in the first place, the customer has to pay for the shipping in return.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Creative Cosmetics may have to limit the number of products
available for purchase. Trust us, we’re building them as fast as we can. Creative Cosmetics reserves the right to change quantities
available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Creative Cosmetics
confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you
ordered, Creative Cosmetics will cancel the order and refund your purchase price in full.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Creative Cosmetics may have to limit the number of products
available for purchase. Trust us, we’re building them as fast as we can. Creative Cosmetics reserves the right to change quantities
available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Creative Cosmetics
confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you
ordered, Creative Cosmetics will cancel the order and refund your purchase price in full.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to
its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless
otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound
by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete
your account.
